Terms & Conditions

Terms and Conditions for Royal Mart

Welcome to Royal Mart! By accessing and using our website, https://royalmartbd.net, you agree to comply with the following Terms and Conditions. Please read them carefully, as they contain important information regarding your rights and obligations.

1. Acceptance of Terms

• By using our website, you agree to these Terms and Conditions, along with our Privacy Policy, Shipping Policy, and other policies outlined on our website. If you do not agree to any of these terms, please discontinue using our site.

2. Eligibility

• You must be at least 18 years of age to use our website or make a purchase. By using this website, you confirm that you are 18 or older and that all information you provide is accurate and complete.

3. Account Registration

• To access certain features on our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and password. Any activity under your account is your responsibility, and you agree to notify us of any unauthorized access.

4. Product Information and Pricing

• We strive to ensure the accuracy of product descriptions, pricing, and availability on our website. However, errors may occasionally occur. Royal Mart reserves the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice.
• Prices are displayed in Bangladeshi Taka (BDT) and are subject to change at any time. Promotional prices and discounts are offered at our discretion and may be subject to additional terms.

5. Orders and Payments

• Order Acceptance: All orders are subject to acceptance by Royal Mart. We reserve the right to refuse or cancel any order at our discretion. Reasons for refusal may include product availability, errors in product or pricing information, or potential fraudulent activity.
• Payment Methods: We accept a variety of payment methods, as outlined on our checkout page. By submitting your payment information, you confirm that you are authorized to use the designated payment method and authorize us to charge the order amount.

6. Shipping and Delivery

• Shipping and delivery policies, including processing times, delivery estimates, and fees, are outlined in our [Shipping Policy](link to shipping policy). Royal Mart is not liable for delays caused by factors beyond our control, such as customs clearance, weather conditions, or carrier delays.

7. Returns and Refunds

• Returns and refunds are subject to our [Return and Refund Policy](link to return policy). Please review this policy for detailed information on eligibility and the return process.

8. Intellectual Property

• All content on Royal Mart, including text, images, graphics, logos, and other materials, is protected by copyright, trademark, and other intellectual property rights. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.
• You are granted a limited license to access and use the site for personal, non-commercial purposes only.

9. User Conduct

• You agree to use the website in a lawful manner and not to engage in any conduct that may harm or disrupt the website’s functionality. This includes, but is not limited to, interfering with the website’s security, attempting to gain unauthorized access, or using the website to harass or impersonate others.

10. Third-Party Links

• Our website may contain links to third-party websites. Royal Mart is not responsible for the content, privacy practices, or terms of any linked websites. Accessing these sites is at your own risk, and you should review their terms and privacy policies.

11. Limitation of Liability

• To the fullest extent permitted by law, Royal Mart shall not be liable for any damages (including direct, indirect, incidental, consequential, or punitive damages) arising from your use or inability to use our website or for any errors, inaccuracies, or omissions in our content.
• In no event shall Royal Mart’s total liability to you exceed the amount paid for the products in question, if applicable.

12. Indemnification

• You agree to indemnify and hold Royal Mart, its affiliates, partners, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your violation of these Terms and Conditions or your misuse of the website.

13. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

14. Changes to Terms and Conditions

• Royal Mart reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website constitutes your acceptance of any changes, so we encourage you to review these terms regularly.

15. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at support@royalmartbd.net.